Safety & Security Information

Below you will find safety and security recommendations, as well as the Emergency Response Plan for the event. Please take a moment to review and familiarize yourself with this information in advance of the event and share it with any of your staff who will be on-site at the event.

Safety Information

Event Management works diligently with the facility prior to each show to ensure the safety and security of all exhibitors, attendees, and the event. If you have any security concerns leading up to the show or on-site, please bring them to the attention of Event Management through email (capplegarth@divcom.com) or at the on-site at the event.
Everyone in the exhibit area must wear a badge. This includes during move-in, event hours, and move-out. Exhibitors are responsible for ordering badges for their workers and staff.
Security service will be provided during move-in, event hours and move-out. However, exhibitors are reminded that they are responsible for the protection of their own product and exhibit materials as booths will be in a lobby space.
Any thefts or damage to property must be reported to event security immediately.
Even with security as protection, exhibitors are asked to take precautions in guarding their exhibits. Remember that move-in and move-out hours are particularly sensitive times when thefts are most likely to occur. DO NOT LEAVE YOUR BOOTH UNATTENDED. If you need to leave, we strongly recommend packing up all items and hiring private security for your booth.
Be aware and be prepared. When you leave the facility at the end of the day, be sure to remove your badge. Program the emergency numbers from this document into your cell phone or carry the document with you.

Security Tips on Safeguarding Booth Property

Coordinate shipping and deliveries. Try to be onsite when your product is being delivered to your booth.
Conduct an inventory. Once your product has been delivered, note any missing or damaged items. Note display locations.
Store any excess product/giveaways and extra electronic devices in a locked cabinet. Do not leave purses, briefcases, or valuables behind drapes or underneath tables, this is the first place any thief will look.
When arriving in the morning, go directly to your booth to prevent any early personnel from free shopping in your booth.
During the start of move-out, please stay with your booth until you either pack it or the official decorator brings your empties and packs it. Do not leave your booth immediately; spend some time in your booth until the floor clears. This is one of the premium times during which theft occurs. Schedule outbound travel accordingly.
Coordinate shipping and deliveries. Try to be onsite when your product is being delivered to your booth.
Cover your displays with a tarp or other non-see through materials; it creates a mental block to any perpetrator. Blocking the entrance to your booth prior to leaving a mental barricade to any perpetrator. Use either caution tape or place chairs at the entrance.
Try to greet anyone that comes into your booth as this will send a signal that you are aware of their presence; this will discourage any perpetrators from attempting to steal.
Obtain proper insurance coverage for your goods, including transit to and from the show site.
Do not leave any prototype product unsecured in your booth!

Administrative Professionals Conference's Emergency Response Plan

Emergency Response Plan

The purpose of the Administrative Professionals Conference Plan is to provide guidelines to prepare for potential crisis or emergency situations. We want to ensure that that all Exhibitors are provided with important information and proper communication & protocol during an emergency. If you have any questions, please contact our Operations Coordinator Cassady Applegarth at capplegarth@divcom.com

The purpose of the Administrative Professionals Conference Plan is to provide guidelines to prepare for potential crisis or emergency situations. We want to ensure that that all Exhibitors are provided with important information and proper communication & protocol during an emergency. If you have any questions, please contact our Operations Coordinator Cassady Applegarth at capplegarth@divcom.com

Potential Crisis Situations

APC Exhibitors should report any suspicious activity as soon as possible. To report suspicious activity, contact the Gaylord Opryland security directly at 615.458.5555 and describe specifically what you observed, including: who or what you saw, when you saw it, where it occurred and why it's suspicious.

Gaylord Opryland Emergency Protocol

It is important to stay calm when reporting an incident. Call the Gaylord Opryland Security Operations Center 24/7 at 615.458.5555 if you need any assistance while onsite. The Gaylord Opryland team is trained in emergency medical CPR. This emergency number is the primary emergency number for the facility. The dispatcher will dispatch EMS, police, event managers, etc.

If the Fire Alarm Sounds

Once a fire alarm has been activated, an evacuation message will direct hotel visitors to evacuate. This message will continue to play in the affected area(s) cia public address system until the issue has been resolved.
Follow directional signage and/or Gaylord employees as to the exit directions needed. Gaylord employees and leaders working within the affected area(s) will assist hotel visitors during this time. Hotel employees will assist with ADA or any guests requesting assistance.
Remember to use the stairs, all elevators will not function during an active alarm.
Once the issue has been resolved, an "all clear" message will play.

Additional Emergency Phone Numbers

Emergency (police, fire, medical)	911
Gaylord Opryland Resort & Convention Center Main Line	615.889.1000
Nashville Police Department - Non Emergency	615.862.8600

Nearby Pharmacies, Urgent Care, & Hospitals for Administrative Professionals Conference

Walgreens Pharmacy	3500 Galatin Pike, Nashville, TN 37214	615.228.2982
CVS Pharmacy	2500 Lebanon Pike, Nashville, TN 37214	615.889.6300
Nashville General Hospital	1818 Albion Street, Nashville, TN 37208	615.341.4000
CareNow - Urgent Care	1214 Gallatin Ave Suite 101, Nashville, TN 37206	844.966.6777

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Questions?

Please feel free to e-mail us at customerservice@divcom.com, use the chat feature below, or call +1-207-842-5508. We look forward to working with you in preparation for a successful event!